Terms & Conditions of Sale
LAST UPDATED: August 10, 2022
Thank you for trusting your home with Flair Interiors! Please review this page in its entirety prior to placing your order.
BY PLACING AN ORDER WITH FLAIR INTERIORS, YOU AGREE TO THESE TERMS AND ALL TERMS INCLUDED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT PURCHASE OUR PRODUCTS OR USE THE SERVICES WE PROVIDE.
We reserve the right to change or revise these Terms at any time and at our sole discretion. Please contact us with any questions or concerns at firstname.lastname@example.org
Terms of Sale:
THE BELOW TERMS GOVERN THE PURCHASE FROM AND SALE OF PRODUCTS BY FLAIR INTERIORS, LLC.
Pricing and Availability:
All prices on our domestic site are shown in U.S. dollars. At Flair Interiors, we make the greatest effort to ensure the accuracy and reliability of our site content; however, data errors may occur please take note of the following:
1. We make NO WARRANTY as to the site’s accuracy and reliability. Therefore, we reserve the right to correct any improperly priced item at any time, even if the order has already been placed. If a pricing error is discovered after payment processing, we will void the sale, issue a refund via the original payment method, and notify you promptly. The item may then be repurchased at the correct price.
2. ALL PURCHASES ARE SUBJECT TO AVAILABILITY. We pride ourselves on maintaining an updated site inventory; however, it is possible that an item may sell out before we are able to update the site. Flair Interiors reserves the right to impose quantity limits on any order, cancel all or any part of an order, and discontinue products and services at any time, even if the order has already been placed.
3. Backorders: If an item is out of stock or backordered, we will notify you as soon as possible with an estimated shipping date and ship your order as soon as it becomes available. Your credit card will be charged to secure the inventory for that item with our manufacturer. This inventory securement is necessary for us to receive and ship out your item as quickly as possible.
4. Discontinued items: If an item is discontinued, we will cancel the discontinued order item and notify you as soon as possible. If an item is discontinued after credit card processing, we will void the sale, issue a refund via the original payment method, and promptly notify you.
Payment and Billing Information:
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any taxes and other charges).
If your payment method cannot be verified or is invalid, we will notify you as soon as possible, and your order may be suspended or cancelled if you do not resolve the issue within 48 hours.
Cancellation: Please take the time to ensure all order information is correct. You may request an order change or cancellation if it is received within 24 hours of completing your purchase. After your order has shipped, we are required to process any change or cancellation as a return and charges may incur. To cancel an order please email us at email@example.com. If we cannot ship your order by the agreed-upon ship date, you have the right to cancel your order for a full refund.
Sales Tax: Flair Interiors, LLC is registered in the State of Georgia and is required by law in Georgia and other states where we have a presence to charge applicable sales tax on products shipped to jurisdictions that levy such a tax. In certain states, we are also required by law to charge tax on any shipping fees.
Shipping and Handling:
We are delighted to offer free shipping for all orders within the contiguous United States. Free shipping is defined as:
Orders sent via UPS or FedEX Ground are typically delivered 3-7 business days after the order leaves the factory. PLEASE NOTE: Shipping times do not include factory processing time which may add several business days to your order depending on volume. Shipping times are ESTIMATES ONLY and actual delivery dates will vary.
Damaged, Missing, or Incorrect Products:
We strive to offer the best and fastest available solution in the unlikely occurrence that your item arrives damaged or incorrect. Please follow the guidelines below when you receive your delivery.
If you receive a no signature required parcel item, please open your package and inspect immediately. Please keep all original packaging. If your item is damaged or incorrect, please take photos of the item and packaging and email them to firstname.lastname@example.org within 48 hours.
If you receive an item with a required signature, please inspect the packaging and open your package immediately (BEFORE SIGNING) to inspect the item. If the packaging or the item has obvious freight damage or is otherwise incorrect, refuse the shipment and mark the Bill of Lading packing slip as “damaged.” Please take clear photos of the damaged packaging or damaged item. After you refuse shipment, please contact us within 48 hours at email@example.com with photos of the damage stating your refusal of delivery. We will file your claim and ship you a replacement at no cost to you. If you sign for a signature-required freight shipment without reporting the damage, you are responsible for the damage and may be declined a refund or replacement. All damage claims must be received within 48 hours of your item's arrival. Damage claims reported after 48 hours of your item’s arrival may be declined.
To report your damaged item, please email us at firstname.lastname@example.org. On the return request, upload your photos and write a detailed reason for your return. Clear photos of the damage are mandatory for processing a damage claim and returning or exchanging a damaged item. We cannot accept returns without the original packaging, and damage claims reported after 48 hours of your item’s arrival may be declined. If we determine your parcel is damaged, we will provide an RGA # and instructions on where to ship the item back. Once we receive your incorrect item back, we will send out a replacement item. If your item has been discontinued or sold out, we will credit you the original amount paid on the item
Damage claims will be denied if the item has been used or installed.
In the rare occurrence that an item is missing or incorrect, please call us within 48 hours of delivery. We will investigate the situation and send a replacement item at our sole discretion. Flair Interiors is not responsible for any misplaced or stolen packages. If your item is approved as an incorrect item, we will provide an RGA # and instructions on where to ship the item back. Once we receive your incorrect item back, we will send out a replacement item.
Note: Different computers and web browsers display colors differently. We are not responsible for variations in color between the product you receive, and the product shown on our site. Items made from natural products (including but not limited to wood, marble, limestone, alabaster, glazed ceramic, etc.) will have natural variations and no two items will look identical. These variations are expected and will NOT be considered defects, damages, or incorrect items.
Returns and Refunds:
We stand behind all of the curated products on our site, and we work with the best manufacturers in the world to ensure you'll love every Flair Interiors item in your home. The design details, quality, safety, and sustainability of our products will meet, if not exceed, your expectations. We hope you love your selections, but if you're not completely satisfied with your purchase, we'll gladly take returnable items in an unused condition fit for resale within 7 days of delivery. (Note: Exclusions apply. See below).
Not every item on our site is eligible for a return. You can find out if your item is eligible for return on the item’s product detail page under the “Returns” heading. We do not accept returns on Final Sale items. Please note, we also do not accept returns on:
If you are returning an item, please keep your item’s original packaging and contact us immediately to receive a Return Authorization (RA) number. We will send you a return label with the appropriate return address and RA number within five business days of your return request. You will then have 14 days to return your item. Note that all items shipped back without an RA number or outside the 14 day return period will not be accepted and will be returned to you. We cannot accept returns without the original packaging. Please note, products may only be returned from the location of original delivery.
Refund to Original Form of Payment: If approved, you will receive your refund in the form of your original form of payment for the merchandise price, less the cost of outbound and return shipping AND up to a 20% restocking fee.
If we identify an unreasonable return pattern, we may restrict or refuse future transactions or returns from such customers at any time.